Domains

  • Agile Methodology
  • Artificial Intelligence
  • Blockchain
  • Cybersecurity
  • Data Science
  • Human Centered Design
  • Machine Learning
  • Open Banking
  • User Experience
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Contact


Expertise

  • Human-Centered Design (HCD)
  • Design Thinking & Innovation Strategy
  • Customer Experience (CX) Design
  • Design Sprints & Prototyping
  • UX Research & Usability Testing
  • Behavioral Design & Bias Audit
  • Fintech & Digital Banking UX
  • Cross-Functional Team Mentoring
  • AR/VR & Mixed Reality in CX
  • Web3 UX & Crypto Product Design
  • Strategic Foresight in Design
  • Train-the-Trainer Facilitation
  • AI-Driven Design
  • Adult Learning Methodologies
  • Design for Social Impact

Vivian Gomes

Human-Centered Design Trainer, Facilitator, Mentor, Fintech & Banking Innovation Strategy Guide

Vivian Gomes is an HCD trainer and innovation strategist with 25+ years in fintech and digital banking. He has led global training on design thinking and CX, empowering cross-functional teams to drive business impact. A futurist and UXQCC board member, he’s worked with Google for Startups, RBI, and HDFC Bank, championing human-centered innovation and strategic design.



Experience

  • Human-Centered Design Trainer & Innovation Strategist Freelance / Global Clients (Jan 2000 – Present)

    Led HCD and Design Thinking training across fintech, banking, and education sectors. Delivered workshops for Google for Startups, RBI, HDFC Bank, and universities including CalState East Bay.

  • Board Member UXQCC & CalTech East Bay (Jan 2015 – Present)

    Provided strategic direction and mentorship in HCD, design research, and innovation-focused curriculum development.

  • Design Sprint Facilitator Google for Startups (Jan 2020 – 2023)

    Facilitated global sprint workshops for Women Founders, Climate Tech startups, and emerging product teams in digital finance and customer experience design.

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